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Ticket pricing snafu angers U.S. fans
The Tennessean, February 2nd, 2011 3:32PM

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Michael Cass reports that an unknown number of soccer fans are complaining after Ticketmaster sold them tickets to the March 19 USA-Paraguay game in Nashville, then told them they would have to pay more than twice as much money or lose their seats.

Chris Griggs, a contractor who lives in East Nashville, bought tickets for $32.70 each, then received an e-mail from Ticketmaster apologizing for a "pricing error" -- they cost $76.80 -- and telling Griggs the sale had been canceled. He could pay the difference to keep his seats, trade them for cheaper seats, or get a full refund.

"If I quote someone a price on something and they accept the terms and pay me, I'm never entitled to go back and ask for more money," said Griggs. "They've canceled the original agreement, and I don't have any recourse, according to them."

Greg Amell, who works at 3 Crow Bar, bought tickets for $37.50 each, then heard from Ticketmaster. "You don't go back on your word," Amell said. "They just need to honor what they did."

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