"We've got this new culture now and the players have even started texting me first. I know every part of their lives. My players love their dogs, I know their dogs' names, I know their partners, I
know if they go to the cinema. It's the detail you need to be successful. Thirty WhatsApp groups is a lot but I know everything they're doing. If they have an ice cream, I know about it. I need to
know every little thing that will make my players tick."
-- Phil Neville
, the England women's national team coach, on the 30 WhatsApp chats he has set up with his players to help
build relationships with them and be able to contact them on a daily basis. (BBC Sport