“The human factor was crucial. That’s how he got the most out of these players. I don’t know if he was a tactical genius because he was such a good technical player. Sometimes technicalplayers are not tactical geniuses, they see things other players don’t see. The way he handled players, the way he treated them, as adults, none of this ‘my way or the highway.’ That’s nothow he operated. Players liked him; players respected him. They respected him because he was so good as a person.”

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